Shipping policy
At Welfor, we aim to make your shopping experience simple, reliable and convenient. This Shipping Policy explains how orders are processed and delivered.
1. Order Processing
Orders are normally processed within 1–3 business days after payment has been successfully received.
Once your order has been dispatched, you will receive a confirmation email containing your tracking information where tracking is available.
2. Delivery to the United Kingdom
We currently offer delivery to customers in the United Kingdom.
Our estimated delivery time is:
Approximately 5–7 business days after dispatch.
Delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, customs procedures, adverse weather or other unforeseen events.
3. Delivery Charges
Any applicable delivery charges will be clearly displayed at checkout before you complete your purchase.
Where free delivery is offered, this will be clearly stated on the relevant product or checkout page.
4. Tracking
Where available, tracking information will be provided by email after your order has been dispatched.
Please allow some time for tracking information to become active after the parcel has been handed to the delivery carrier.
5. Delayed or Missing Orders
If your order has not arrived within the estimated delivery period, please contact us at:
Email: support@welfor.store
Phone: 02887724401
We will work with the relevant delivery provider to investigate the shipment.
Nothing in this policy affects your statutory consumer rights under UK law.
6. Incorrect Delivery Information
Customers are responsible for providing accurate delivery information at checkout.
If an order is returned because an incorrect or incomplete address was provided, please contact us so we can determine the available options.
7. International or Customs Charges
For orders where customs duties, import charges or other applicable charges arise, responsibility for such charges will depend on the applicable delivery arrangement and UK tax/customs rules. Any charges that we are legally required to collect will be communicated as clearly as reasonably possible.
8. Contact Us
If you have any questions about shipping, please contact:
Welfor
21 Gortmerron Link Road
Dungannon, BT71 6LS
United Kingdom
Email: support@welfor.store
Phone: 02887724401